House call service
House call service
Service Hours
Weekdays and Saturdays : 7:00 PM – 11:00 PM
House call requests are accepted until 10:30 PM
Closed
Sundays, public holidays, the 4th Saturday,
and the Friday before it.
Doctor visit to your accommodation for a medical consultation.
Multilingual Support. Phone support available in 7 languages.
Medical consultations available in 22 languages.
Available during nights and holidays.
Skip the long waits at crowded hospitals.
We offer testing for infectious diseases such as influenza and COVID-19.
Medications will be prescribed after the consultation.
※Prescriptions are subject to the doctor’s judgment.
Symptoms
Examinations and treatments
Medications that can be prescribed
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 7:00PM-11:00PM | Open | Open | Open | Open | Open | Open | Closed |
* Last appointment accepted by 10:30 PM
* Closed Days : Sundays, public holidays, the 4th Saturday, and the Friday before it.
Support is available in seven languages: English, Chinese, Korean, Spanish, Portuguese, Thai, and Vietnamese.
Note: Thai support is available until 6:00 PM, and Vietnamese support is available until 7:00 PM.
We support 22 languages, including English, Chinese, Korean, Spanish, Portuguese, Thai, Malay, French, German, Italian, Russian, Vietnamese, Tagalog, Indonesian, Nepali, Khmer, Burmese, Mongolian, Sinhala, Hindi, Bengali, and Urdu. Medical consultations are conducted with the assistance of a medical interpreter via tablet device or telephone.
We will carefully listen to your symptoms and condition, and clearly and thoroughly explain the treatment plan.
We are here to support you so that you can use our home visit service with peace of mind.
Please feel free to contact us without worrying about language barriers.
Please confirm whether a house call is allowed at your accommodation.

Check with your accommodation facility to see if they accept doctor home visits. If communication in Japanese is difficult, we can contact the facility on your behalf. Our clinic’s phone number: 050-5527-2422.
Please book your house call appointment by phone or via the Online Appointment.

Once we have confirmed the doctor’s availability, please call 050-5527-2422 or submit your reservation through the Online Appointment.
We will ask about your current symptoms and personal information.

Determining Eligibility for House Call Services.

After receiving your inquiry, our operator will call you to ask detailed questions about your symptoms. A doctor will then assess the urgency of your condition.
Note : we may not be able to provide a house call depending on the severity and urgency of your symptoms.
Doctor’s visit and medical examination.


We will ask about your symptoms, medical history, and also verify your identification such as your passport.

A physical examination and necessary tests will be conducted.

We will clearly explain the diagnosis and treatment plan.

After the examination, the doctor will prescribe medication on the spot if deemed necessary.
Please feel free to ask any questions or express any concerns you may have.
¥125,000(Tax included)
* Influenza tests, COVID-19 tests, and IV therapy will incur additional charges
* There is no nighttime surcharge
After the medical interview, please pay the house call fee before the consultation.
If you wish to have any tests or IV therapy, please pay the corresponding fees in advance as well.


Thank you very much for visiting our website.
We provide a house call service in which doctors visit the accommodations of international travelers in Japan, allowing them to receive medical care with peace of mind in case of sudden illness.
This service is available upon the request of guests staying at hotels, inns, or vacation rentals, where a doctor will directly visit the accommodation to conduct a medical consultation.
It is frequently used by those who find it difficult to travel to a medical facility or who may feel uneasy due to language barriers.
Our experienced doctors provide consultations with the support of professional medical interpreters who can assist in up to 22 languages.
We would be grateful if you could introduce this service to your guests as part of the amenities your facility offers.
To provide this service smoothly, the cooperation of accommodation providers is essential.
We kindly ask for your understanding and support as outlined below.
This service is designed to provide a safe and reassuring medical experience for international travelers visiting Japan.
Smooth and effective medical support is only possible with the kind understanding and cooperation of accommodation providers like you.
We sincerely appreciate your continued support.
If you have any questions or would like to discuss anything in advance, please do not hesitate to contact us.
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